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Choose the package that suits you best.


1. Go to “My Account” page.

2. In the side menu of the page go to “Support Center”.

3. Choose your ticket type:

File service or General question.

*If you choose File service ticket type, you have to select the specific file service which you refer to in your ticket.

4. Type the message of your ticket.

5. You can upload an attachment file to your ticket if necessary.

6. Send ticket.

7. Manage your tickets:

You can manage all your tickets on the “Support Tickets” page.